Dementia Care Home

Passmonds House Care Home

Edenfield Road, Rochdale, Lancashire, OL11 5AG

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds35
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment, Substance misuse problems
  • Last inspected2019-01-16

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families often mention how relaxed and content their relatives seem when they visit. There's a warmth to the place that visitors pick up on straight away — staff who genuinely engage with residents, and an atmosphere that feels inviting rather than institutional. People describe seeing their loved ones participating in activities that actually interest them, whether that's tending plants in the garden or other pursuits matched to personal preferences.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity62
  • Cleanliness50
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-01-16

  • Is this home safe?

    Requires improvement
    Safety was the one domain rated Requires Improvement at the January 2022 inspection. The published summary does not specify which aspects of safety fell short, though common concerns in homes of this type include staffing levels, medicines management, and falls recording. A monitoring review carried out in July 2023 found no evidence requiring an immediate reassessment of the rating. The home has 35 beds and supports people with dementia, mental health conditions, physical disabilities, and other complex needs, which places significant demands on safe staffing at all hours.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the January 2022 inspection. This domain covers training, care planning, healthcare access, and food. The published summary does not include specific examples of what inspectors found, such as whether care plans were detailed and personalised, how often GP visits occurred, or what dementia training staff had completed. A Good rating in this domain indicates inspectors were broadly satisfied, but the absence of published detail makes it difficult to assess depth.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the January 2022 inspection. This domain covers staff warmth, dignity, respect, and whether people are treated as individuals. No specific inspector observations, resident quotes, or relative feedback are included in the published summary. A Good rating means inspectors did not find significant concerns, but without published detail it is not possible to describe what kindness actually looked like in practice here.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the January 2022 inspection. This domain covers whether activities are meaningful, whether individual preferences are met, and whether the home responds to complaints and changing needs. The home supports people with dementia, mental health conditions, physical disabilities, and other complex needs, which requires a genuinely flexible approach. No specific activities, individual engagement examples, or complaint-handling details are included in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the January 2022 inspection. A named registered manager, Mrs Tracey Stapleton, and a nominated individual, Mr Dhandeo Ramjuttun, were recorded. The home improved from Requires Improvement to Good overall between inspections, which suggests leadership made meaningful changes in the period preceding the 2022 inspection. No specific governance examples, staff feedback, or family communication detail are included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in supporting adults across a wide age range, including those under 65 with physical disabilities or mental health conditions. They also care for people living with dementia, sensory impairments, and those dealing with substance misuse issues. For residents with dementia, the team works to maintain connections with activities and interests that have always mattered to them. Staff take time to understand each person's background and preferences, adapting their approach as needs change. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Passmonds House scores 68 out of 100, reflecting a home that has improved from Requires Improvement to Good overall, but where Safety remains a concern and inspection detail across most family-facing themes is thin.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families often mention how relaxed and content their relatives seem when they visit. There's a warmth to the place that visitors pick up on straight away — staff who genuinely engage with residents, and an atmosphere that feels inviting rather than institutional. People describe seeing their loved ones participating in activities that actually interest them, whether that's tending plants in the garden or other pursuits matched to personal preferences.

Lens 02

What inspectors have recorded

Staff here seem particularly attuned to what each resident needs — not just the basics, but the personal touches that matter. Families have noticed how the team responds to specific requests, whether that's around religious observance or dietary preferences. When residents have faced their final weeks, relatives have found the support particularly meaningful.

Lens 03

How it sits against good practice

If you're looking for somewhere that sees your loved one as an individual first, it might be worth arranging a visit to see if Passmonds House feels right for your family.

DCC Recommendation

Worth a visit

Passmonds House on Edenfield Road in Rochdale was rated Good overall at its most recent inspection in January 2022, an improvement from its previous Requires Improvement rating. Four of the five inspection domains, Effective, Caring, Responsive, and Well-led, were rated Good. A named registered manager was in post, and the overall direction of travel is positive. The important caveat is that Safety was still rated Requires Improvement at the time of inspection, and the published report contains very little specific detail about what inspectors actually saw or heard. The inspection is also from January 2022, which means these findings are now more than three years old. Before visiting, prepare specific questions about night staffing numbers, agency staff use, and what the safety concerns identified in 2022 were and how they have since been addressed. A monitoring review in July 2023 found no evidence requiring a re-rating, but that is not the same as a full re-inspection.

The three questions to ask when you visit

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In Their Own Words

How Passmonds House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Passmonds House Care Home says about itself

Where individual needs shape each day's rhythm and routine

Dedicated residential home Support in Rochdale

Passmonds House in Rochdale brings together residents of different ages and backgrounds, creating a community where everyone's unique needs matter. From younger adults to those in their later years, people with varying physical abilities and health conditions find personalised support here. The home sits in the heart of the North West, offering specialist care that adapts to each person's changing requirements.

Care & specialisms

Who they care for

    The home specialises in supporting adults across a wide age range, including those under 65 with physical disabilities or mental health conditions. They also care for people living with dementia, sensory impairments, and those dealing with substance misuse issues.

    How they describe their dementia care

    For residents with dementia, the team works to maintain connections with activities and interests that have always mattered to them. Staff take time to understand each person's background and preferences, adapting their approach as needs change.

    “If you're looking for somewhere that sees your loved one as an individual first, it might be worth arranging a visit to see if Passmonds House feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

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    Digital Photoframe

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    Digital Calendar

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